now booking weddings early 2020

Booking form for party hire packages

Terms and Conditions

Package & Event Hire Terms & Conditions

DEPOSIT

A 50% deposit (50% of the total booking amount, delivery fee and setup fee) is required at the time of the booking. Final payment of the remaining 50% of the total booking cost shall be paid 14 days prior to the event date.

All payments must be made by the direct deposit into Event by Ash Wood bank account and by the due date specified. Please note that should the final payment not be made 14 days prior to the event date the hire company reserves the right to no longer supply any service/equipment for the event. No deposit will be returned should this occur.

CANCELLATION POLICY

The Client may cancel an order at any time though please note that cancellations fee will occur should the client cancel the booking within 28 days of the event date. No cancellation by the client is valid unless is has been acknowledged in writing by Events by Ash Wood.

Bookings cancelled within 7 days of the event date will be charged 100% of the total booking cost. Bookings cancelled between 7 and 28 days will be charged 50% of the total booking cost.

Cancellations of bookings/events due to weather shall still be subject to the cancellation policy above. Events by Ash Wood is in no way responsible for intemperate weather that may cause the client to cancel their booking.

SECURITY BOND

Events By Ash Wood reserves the right to request a security bond to cover any equipment. The bond and amount will be determined by individual booking requirements. Any damaged, missing, very unclean items will be charged at full replacement cost and/or cleaning cost will then be deducted from the bond amount.

DAMAGE, LOST, STOLEN OR UNCLEAN EQUIPMENT

Upon delivery of the equipment and until the pack down of the equipment post event by Events by Ash Wood, the client has full responsibility of all equipment hired. The client will pay full replacement cost of any equipment badly damaged, lost or stolen. The client will pay any repairing costs to damaged equipment.

Any damaged equipment will be decided by Events by Ash Wood if it can be repaired or require replacement. Burns, holes, tears, water damage or other similar damage to equipment shall be replaced at full cost to the client.

Any equipment returned unclean by the client to Events by Ash Wood, the client shall pay the hire company the full cost of returning the equipment to a clean condition.

The client shall protect the equipment from the elements during the time of hire. In poor weather conditions storage of the equipment may be necessary and is the responsibility of the client to see that the equipment is stored safely. Any equipment damaged from weather is the full responsibility of the client and shall be paid at full replacement cost to the Events by Ash Wood.

 

Event by Ash Wood’s equipment shall be ready for pack down post event within the agreed timeframe prior to the event commencing in a clean and well-maintained condition.

Location

Based in Brisbane

Servicing Australia and overseas

Contact us

04 39 000 590

boss@eventsbyashwood.com.au

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